Meet the Team
Our Directors
Our dynamic directors are the driving force behind our continued success and are the people with the vision of how to do things differently within our industry.
Ben Wootton
Ben is one of the Directors at Q Financial Services and is responsible for leading and managing the firm’s Mortgage and Protection Team. His role focuses on supporting advisers to deliver a consistently high standard of service, ensuring clients receive clear, reliable advice on mortgages and insurance protection.
Ben has over 10 years’ experience in the financial services industry, alongside more than 15 years of business management experience. This blend of expertise enables him to contribute to both the strategic direction of the business and the day-to-day development of the advisory team, supporting growth while maintaining strong client outcomes.
He joined Q Financial Services in 2018 as a Mortgage and Protection Adviser and has since helped hundreds of client’s secure suitable mortgage solutions.
Ben holds the CII Level 3 Certificate in Mortgage Advice and the LIBF Level 4 Diploma in Advanced Financial Advice, reflecting his commitment to high professional standards and continued development within the industry.
Jacques Moulson
Jacques is a qualified financial adviser with over 10 years’ experience in financial services, having started his career in banking before moving into independent financial advice. His responsibilities include running the wealth management department, providing holistic advice to clients and ensuring all compliance standards are met.
Jacques’ background in banking provided a strong foundation in lending, savings, investments and risk management, which he now combines with a holistic financial planning approach to help clients make informed decision on the investment portfolio.
Jacques believes that effective financial planning should be straightforward, transparent and personal. Whether supporting clients with retirement planning, tax‑efficient investing, or organising their wider financial affairs, Jacques’ aim is to simplify complex decisions and provide guidance at every stage of the client’s financial journey.
David Wells
David was one of the first team members to join Q following its formation in 2016. Prior to entering financial services, he ran premier golf venues before achieving his Golf Professional Teaching Degree, bringing strong leadership, commercial awareness and client-service experience into his later advisory career.
Beginning with his CeMAP qualification, David started his journey as a Mortgage Adviser and has since progressed to the role of Head of Commercial Finance at Q. During this time, he has also gained his specialist Commercial Finance qualification, further strengthening his expertise across both residential and commercial lending.
With a broad and well-rounded background, David uses his combined mortgage and commercial finance knowledge to help clients secure the most appropriate funding solutions for their needs. Known for his friendly and approachable manner.
Josh Timbrell
Josh has worked in financial services since leaving education and brings extensive experience across the industry. He holds the Level 6 Diploma in Advanced Financial Advice (Adv DipFA®), demonstrating advanced expertise in pensions, investments, and long-term financial planning.
He has a specialist skillset across commercial finance, mortgages, protection, and later-life planning, supported by qualifications including CertBB&C®, CertLTCP, CPSP, CeMAP® and CeMAP®Pro, FPIR, and CeRER®. He is also a Chartered Associate of the London Foundation for Banking & Finance, highlighting his commitment to the highest professional standards.
Josh provides tailored, 360-degree financial advice to both individuals and businesses, combining technical expertise with a clear, practical approach. As a Commercial Finance Specialist, he focuses on delivering strategic funding solutions that support business growth and long-term success. He is committed to building lasting client relationships and helping individuals and businesses in securing their future.
Wealth Management
Chloe Shuttleworth
Chloe began her career in financial services in 2017, working as a Personal Assistant within the Wealth Department of a small firm of Financial Advisers. This role gave her a strong foundation in client support, technical administration and the regulatory environment.
She joined Q Financial Services in 2025 as a Paraplanner, where she provides comprehensive administrative and technical support to the Wealth Adviser. Chloe’s responsibilities include client data analysis, cashflow modelling and ensuring clients have a point of contact whenever required.
Detail-oriented and highly organised, Chloe plays a key role in delivering consistently high-quality support to both advisers and clients, helping to ensure robust financial planning and positive client outcomes.
Tony Lewis
Tony has over 30 years’ experience in the financial services industry, helping clients achieve their financial goals – specialising in Pensions, Investments and Mortgages. Tony was the founder of Kingsland Financial, which was acquired by Q Financial in 2025.
Since then, Tony has continued to support the transition of clients across and supports with new business proposals.
Mortgage and Protection
Our highly qualified but personal advisers are keep things simple for our clients, taking the confusion out of Mortgages and Protection.
Andrew Dunn
Andrew is a Senior Mortgage and Protection Adviser with over 10 years’ experience in the financial services industry. With his depth of knowledge and practical experience, Andrew provides clear, tailored advice, ensuring solutions are aligned with each client’s individual circumstances and long‑term goals.
Andrew’s additional responsibilities include supporting the wider mortgage team with challenging cases and professional development. Before he was a mortgage adviser, Andrew spent a number of years in the motor trade.
Marie Brocklehurst
Marie has been working at Q Financial Services since 2018 and brings extensive experience to the team, having worked in the financial services and banking industry since 2009. She completed her CeMAP qualification in 2024, further strengthening her technical knowledge and professional expertise.
Marie heads up the Administration Team, overseeing the support provided to all mortgage and protection clients. Her role focuses on ensuring every client experiences a smooth, efficient journey through to completion, with a strong emphasis on organisation, communication and attention to detail.
With her depth of industry experience and leadership within the business, Marie plays a pivotal role in maintaining high service standards and supporting both clients and advisers across Q.
Lewis Hughes
Lewis is a fully qualified Mortgage and Protection Adviser with over eight years of experience in the mortgage industry. He supports clients through every stage of the home-buying and protection process, helping them navigate their options with confidence.
Lewis focuses on providing clear, tailored advice, ensuring each solution is aligned with his clients’ individual needs and circumstances. His experience and practical approach allow him to simplify complex decisions and deliver outcomes that clients can feel comfortable and informed about. Lewis has vast experience in dealing with investment portfolio clients.
Kirsty Ambrose
Kirsty joined Q in September 2019 as an Office Administrator, bringing with her valuable experience from roles in childcare management and mental rehabilitation customer services. Her background has helped shape her strong people skills and client-focused approach.
In her role at Q, Kirsty liaises daily with lenders and solicitors, providing clients with regular updates and support from the initial point of contact through to completion. She plays a key role in ensuring cases progress smoothly and that clients feel informed and supported throughout the process.
Kirsty’s main strength lies in exceptional customer service, and she is dedicated to delivering a positive, reassuring experience for every client she works with.
Luka Freeman
Luka is a Senior Mortgage & Protection Adviser with a strong background in financial services, having worked in the industry since 2018.
Luka is known for her friendly, knowledgeable and approachable manner, providing clear, tailored advice to support clients throughout every stage of their mortgage and protection journey. She takes pride in ensuring clients feel informed and confident when making important financial decisions, offering guidance that is both practical and responsive to individual needs.
With her experience and client-focused approach, Luka is a valued member of the Q team, committed to delivering a high standard of service and building long-term client relationships. Luka provides additional support within our mortgage team ensuring our compliance standards are to the highest level.
Andrea Watkins
Andrea has a well-established background in financial services, with extensive experience supporting clients and advisers across the mortgage process. Her early career focused on case coordination and client support, where she developed strong technical knowledge and a detailed understanding of how to progress applications efficiently from submission through to completion.
Building on this foundation, Andrea went on to achieve her CeMAP qualification, enabling her to move into an advisory role. She now works directly with clients, offering considered mortgage and protection recommendations designed to suit both short-term needs and longer-term financial objectives. Andrea has been working for Q financial for over 7 years.
Alfie Wycherley
Alfie joined Q Financial in April 2025. He supports both the administration and advisory teams, assisting with the end-to-end mortgage process and gaining hands-on experience across every stage of the client journey.
Prior to joining Q, Alfie worked at NatWest as a Senior Personal Banker, where he built a strong foundation face to face interaction with clients. In this role, he supported clients with a wide range of banking and lending needs, consistently delivering a high standard of customer service.
Since joining Q, Alfie has successfully completed his CeMAP qualifications and is now a fully qualified Mortgage Adviser. He continues to develop his knowledge and expertise and is committed to progressing his career within the financial services industry.
Sharron Barr
Sharon brings over 10 years of experience within the financial services industry. She began her career as an Administrator, supporting clients through the home-buying process and developing a strong understanding of mortgages and client care.
In 2025, Sharon successfully achieved her CeMAP qualification and has since progressed into an advisory role, where she now supports clients by recommending suitable mortgage and protection solutions tailored to their individual needs and circumstances.
Sharon adds valuable experience and knowledge to the Mortgage and Protection Team and is highly regarded for her professionalism, reliability and client-focused approach, making her a valued member of the Q team.
Commercial Finance
Harry Woodburn
Harry joined the team in 2023 after leaving university and has since established himself as an experienced Commercial Finance Adviser. He began his career at Q within the Client Liaison Team, quickly progressing to the role of Commercial Assistant before advancing into his current advisory position.
In his role, Harry assists clients with all areas of commercial finance, including specialist property finance, supporting both standard and complex transactions. He works closely with clients to understand their requirements and source appropriate funding solutions tailored to their individual circumstances.
Throughout his time at Q, Harry has completed multiple exams and industry qualifications to further develop his expertise. This includes achieving a Certificate in Specialist Property Finance, allowing him to deliver informed, technical support across a broad range of commercial funding needs.
Ben Lees
Ben joined Q in October 2024, bringing with him a diverse professional background gained both within and outside the financial services industry. Prior to joining Q, Ben worked in IT sector and spent three years as an Estate Agent, developing strong client-facing, negotiation and transaction-management skills.
In his role as a Commercial Finance Adviser, Ben supports clients through the entire commercial finance process, from the initial enquiry and fact-find through to completion. His responsibilities include assessing affordability, structuring funding solutions, and sourcing the most suitable products to ensure each client receives a competitive and well-matched outcome. Ben also manages all related case administration, ensuring a smooth and efficient journey from start to finish.
Ben takes pride in providing a clear, hands-on service, combining commercial awareness with strong organisation and communication to deliver positive outcomes for his clients.
